Cancellation & Refund Policy

29 July, 2026 2026-07-29 17:57

Cancellation & Refund Policy

Last Updated: 29/07/2026

At Adrenaline Tours, we want your booking experience to be as flexible and worry-free as possible. This Cancellation & Refund Policy explains the general rules that apply to bookings made through www.adrenaline.tours.

1. General Policy

These are our general cancellation and refund terms. For any dispute, the specific cancellation policy listed on each individual tour or activity page will prevail. This general policy applies only when a specific tour does not display its own cancellation policy.

2. Standard Cancellation Terms

  • Full Refund: You can cancel up to 72 hours in advance of the experience’s start time for a full refund.
  • Less Than 72 Hours: If you cancel less than 72 hours before the experience’s start time, the amount you paid will not be refunded.
  • Less Than 24 Hours: Any changes requested less than 24 hours before the experience’s start time will not be accepted.
  • Local Time Applies: All cut-off times are based on the experience’s local time at the destination.
  • Date Changes: Once a date change has been requested for your reservation, no refund will be issued if you subsequently cancel.

3. How to Request a Cancellation or Refund

To cancel a booking or request a refund, please contact us as soon as possible:

Email: booking@adrenaline.tours
Phone: +1 (310) 494-1787

Please include your booking confirmation number and the name used for the reservation so we can locate and process your request quickly.

4. Tour-Specific Policies

Some tours and activities may have their own cancellation policy due to their nature (for example, private tours, multi-day experiences, or activities with limited availability). When a specific policy is listed on a tour’s product page, that policy applies instead of the general terms above.

5. Non-Refundable Circumstances

Refunds will not be issued in the following cases:

  • Cancellations made less than 72 hours before the experience’s start time.
  • No-shows or late arrivals that cause you to miss the scheduled experience.
  • Once a date change has already been requested and processed for the reservation.

6. Changes to This Policy

We may update this Cancellation & Refund Policy from time to time. We encourage you to review it before booking. The “Last Updated” date at the top of this page reflects the most recent revision.

7. Contact Us

If you have any questions about this policy, please contact us:

Email: booking@adrenaline.tours
Phone: +1 (310) 494-1787
Mailing Address: Adrenaline Tours LLC, 16192 Coastal Highway, Lewes, Delaware 19958, Sussex County, United States